The following post was written by Brien Posey for TechRepublic. Our Client Solutions Managers often counsel our clients about the dangers of using Outlook's PST files. We thought Brien's article was very informative and wanted to share it. The use of Outlook's PST data files have the potential to cause...
TechRec: How to Recover Unsaved Word 2010 Documents
We have all experienced that sinking feeling when we realize we didn't hit "yes" to save when closing a Word document. Now, with Office 2010 you can easily find and recover those unsaved files if, and this is a big if, you have the Autosave function enabled and the document...
Rebooting | A Simple Cure for What Ails Your Technology
Probably one of the first questions we are all asked when calling tech support for assistance is "Have you tried rebooting?". While this may seem like a flippant response or even maybe a stall for time, there are a number of really sound reasons why your Client Solutions Manager might...
How to Respond to a Malware Incident – Reposted from TechRepublic
The following post was written by Alfonso Barreiro for TechRepublic. With the rising number of malware infections in organizations, we thought the article was very informative and wanted to share it. When malware is suspected don't jump the gun on diagnosis and countermeasures. Follow these best practice guidelines to ensure...
TechRec: Online Collaboration Takes a Step Up with Podio
One of the biggest challenges for work groups whose members work remotely is establishing real-time collaboration and the ability for teams to effectively manage projects and tasks. There are a number of applications in the marketplace that claim to enhance remote worker's productivity and collaboration but few offer the number...